Privacy Policy
Effective Date: January 1, 2024
Colorado Energy Experts (“CEE,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, sign up for services, or communicate with us.
Information We Collect
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Personal Information: Name, email address, phone number, service address, and other information you provide when requesting a consultation or signing up for updates.
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Communication Preferences: Appointment confirmations, opt-in/opt-out status for text messages, and other communication choices.
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Website Data: Non-identifiable information such as browser type, pages visited, and general site usage statistics.
How We Use Your Information
We use the information we collect to:
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Schedule and confirm appointments
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Provide project updates and next steps
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Send energy-saving tips, incentive updates, and occasional promotional offers (only if you have opted in)
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Improve our services and your experience
SMS Messaging
By providing your phone number, you consent to receive SMS communications related to your consultation, project updates, and relevant promotions.
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No Third-Party Sharing: Your mobile information will not be shared, sold, rented, or disclosed to third parties for marketing purposes.
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Opt-Out Anytime: Reply “STOP” to unsubscribe from future messages.
Data Security
We use industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure.
Your Rights
You may request to update, correct, or delete your personal information by contacting us at [Insert Contact Email].
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.
Terms of Service
Effective Date: January 1, 2024
Welcome to Colorado Energy Experts (“CEE,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, and SMS communications. By using our services or opting in to receive text messages, you agree to these Terms.
Services
CEE helps homeowners improve energy efficiency through solar, battery storage, insulation, windows, and heat pumps. We communicate via email, phone, and SMS to keep you informed about your consultation, project progress, and available programs.
SMS Messaging Terms
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Opt-In: By providing your mobile number, you consent to receive SMS messages regarding appointments, project updates, and relevant promotions.
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Message Frequency: Varies based on your engagement, typically including appointment confirmations, reminders, and limited promotional updates.
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Opt-Out: Reply “STOP” at any time to opt out. You will receive a final message confirming your unsubscribe status.
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Help: Reply “HELP” or contact us at help@coloradoenergyexperts.com for assistance.
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Carrier Disclaimer: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Limitation of Liability
CEE is not responsible for delays or failures in SMS message delivery caused by carrier networks, mobile device issues, or factors outside our control.
Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with an updated effective date.
Contact Us
Colorado Energy Experts
Email: help@coloradoenergyexperts.com
Phone: 720-772-1426