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Privacy Policy

Privacy Policy
Effective Date: January 1, 2024

At Colorado Energy Experts (“CEE,” “we,” “our,” or “us”), we understand that you’re not just a name on a form—you’re a homeowner making important decisions about your home and future. We deeply respect your trust, which is why we’re committed to protecting your personal information, being transparent about how we use it, and giving you clear control over your choices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, request services, or communicate with us.

1. What Information We Collect

Personal Information you provide: When you request a consultation, sign up for updates, or ask for service, we may collect information such as your name, email address, phone number, service address, and any other details you choose to share.

Communication & contact preferences: We track your chosen method(s) of contact (email, phone, SMS), your opt‐in/opt‐out status, and your preferences for receiving communications from us.

Website & usage data: We collect non‐identifiable information automatically when you visit our website—things like browser type, pages visited, how long you spent, and which links you clicked. This helps us understand how people use our site so we can make it better.

2. How We Use Your Information

We use the data you entrust to us to:

  • Schedule and confirm your appointments and site visits.

  • Provide updates on project progress, next steps, and service milestones.

  • Send helpful information about energy‐savings tips, new incentive programs, and only occasional promotional offers—but only if you’ve opted in.

  • Improve our website, refine our services, and ensure your experience with CEE is as smooth and valuable as possible.

3. SMS & Text Messaging

If you provide your phone number, you consent to receive text messages for consultation scheduling, project updates, and relevant offers. We promise:

  • No third‐party sharing of your mobile number for marketing without your express permission.

  • The ability to opt out at any time by replying “STOP” to our texts.

  • A final confirmation message will be sent once you unsubscribe.

  • Message frequency will vary depending on your engagement—typically appointment reminders and occasional updates.

  • Standard message and data rates may apply—check with your mobile carrier.

4. Disclosure & Sharing of Information

We will not sell or rent your personal information to marketers. We may share your information with trusted partners only when it is necessary to provide you with services (for example, with a qualified installer or energy‐audit partner) and we require that they protect your information as we do. We also may disclose your information:

  • When required by law (for example, to respond to a subpoena).

  • To protect our rights, property, or safety—or that of our customers or the public.

  • With your consent.

5. Data Security

We take your security seriously. We use industry‐standard technical, administrative, and physical safeguards (such as secure servers, encryption, access controls) to help protect your data from unauthorized access or disclosure. While no system is completely foolproof, we continuously review and update our practices to keep your information as safe as possible.

6. Your Rights & Choices

You have choices when it comes to your information. You may:

  • Request to view, update, correct, or delete your personal information we hold.

  • Opt out of receiving promotional emails or SMS messages (without affecting communications about services you’ve requested).

  • Choose to restrict communications to only what is necessary for service updates.

  • Ask us about our data retention practices and request deletion of data not needed for business or legal purposes.

To exercise these rights, email us at help@coloradoenergyexperts.com or call us at 720-772-1426. We’ll respond in a timely manner and aim to make the process as simple as possible.

7. Children’s Privacy

Our services are directed to homeowners and adult decision-makers. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from someone under 13, please contact us and we will take steps to delete that information.

8. Third-Party Links & Services

Our website may contain links to other websites or services (for example, partner installers or incentive program portals). These third‐party sites may have their own privacy policies. We encourage you to review them. We’re not responsible for their practices, but we hold ourselves to high standards of integrity and expect our partners to do the same.

9. Changes to This Policy

As our business evolves—new technologies, new services, or regulatory changes—we may update this Privacy Policy. When we do, we’ll update the “Effective Date” at the top of this page and post the revised version here. We encourage you to check back periodically. Your continued use of our services after an update means you accept the revised policy.

10. Contact Us

If you ever have questions, concerns, or wish to speak with us about your information or rights, please reach out.
Colorado Energy Experts
Email: help@coloradoenergyexperts.com
Phone: 720-772-1426
Denver, CO

We appreciate your trust in us. At CEE, our mission goes beyond installing solar panels, insulation, windows, or heat pumps. We're here to empower homeowners with energy efficiency and sustainable choices—and we absolutely respect the personal information you share with us along the way.